Real Estate
Illustrative scenario — not a verified customer story
62 buildings, one lobby QR — tenant portals that update on policy day
Multifamily portfolio operator (62 buildings)
62
Buildings
1 design
Lobby QRs
14
Policy updates / year
+28%
Maintenance requests
Challenge
Pet policies, amenity hours and vendor contacts changed frequently but laminated lobby posters could not be reprinted at every building on each update.
Solution
Operations printed one dynamic QR on reusable lobby holders portfolio-wide. Tenant portals, maintenance intake and amenity guides update from HQ. Geofence routing shows the right building portal when residents travel between properties.
Results
- Online maintenance requests via QR rose 28% in year one.
- Avoided eight portfolio-wide lobby reprint cycles.
- Resident satisfaction scores improved on move-in communication.
“We manage dozens of buildings. One QR in the lobby — we change the portal, not the poster.”