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FAQ

Frequently Asked Questions

Everything you need to know about QRbanner and dynamic QR codes.

What is a dynamic QR code?

A dynamic QR code points to a short link you control. You can change the destination URL, routing rules and analytics without reprinting the QR image.

Does QRbanner support geofencing?

Yes. You can route scanners to different URLs based on country and optional city, detected from IP. Combine with time-based and device rules.

Can I use my own domain for scan links?

Yes. Add a custom subdomain, verify DNS records and serve scans from your brand URL while managing codes in the QRbanner dashboard.

Is there a REST API?

Yes. QRbanner offers a v1 REST API to create and manage QR codes and folders. Generate an API key in Settings.

What happens to my QR codes if I cancel?

QRbanner is designed so your dynamic codes can keep working on the Free plan after you downgrade or cancel, within plan limits — your printed codes are not held hostage.

Which analytics are included?

Track total and unique scans, custom date ranges, country, city, device, browser and OS breakdowns, GPS heatmaps, A/B variant stats, NFC vs QR source, and landing page CTA click-through rates. Export CSV reports from the dashboard.

Can I bulk-create QR codes?

Yes. Upload a CSV to create many QR codes at once — ideal for stores, events and multi-location campaigns.

Do you support GA4 and Meta Pixel?

Yes. Attach Google Analytics 4 and Meta Pixel IDs to fire scan and CTA events on landing pages and redirects.

Can I receive webhooks when a QR is scanned?

Yes. Add webhook endpoints in Settings. Each scan sends a signed JSON payload you can connect to Zapier, Slack or your CRM.

Can landing pages collect leads?

Yes. Enable lead capture on any landing page to collect name, email, phone or message before redirecting visitors.

Does QRbanner support A/B testing?

Yes. Split traffic between multiple destination URLs with weighted variants, sticky cookies and per-variant analytics.

Can my team collaborate on QR codes?

Yes. Create team workspaces, invite members by email and assign roles. Switch workspaces from Settings.

Do you support SSO?

Yes. Sign in with Google or Microsoft Azure AD. Business workspaces can enforce SSO and configure SAML (Okta, Azure AD, etc.) with allowed email domains.

Is two-factor authentication available?

Yes. Enable TOTP authenticator apps (Google Authenticator, 1Password, etc.) in Settings for an extra layer of account security.

Can AI help write landing page copy?

Yes. In the landing page editor, use Generate with AI to draft titles, subtitles, CTA labels and SEO metadata. Requires an OpenAI API key on the server (optional).

Does QRbanner support NFC tags?

Yes. Program NFC tags with the same dynamic URL. Scans are tracked separately as NFC in analytics.

How do I contact support?

Email us at support@qrbanner.com for help with your account, billing, QR codes or technical issues. We typically respond within one business day.

Still need help?

Our support team is here for account, billing and technical questions.

support@qrbanner.com